These terms may be changed from time to time without further notice, at the discretion of the Cauvery Hospital. Your continued use of the Site ,ulafter any such changes constitutes your acceptance of the new terms. If you do not agree to abide by these or any future terms, please do not use the Site or download content from it.

The Website and App provide you the ability to pay online through a third-party payment gateway for some of the Services available on the Website or App.If you choose to pay online, you may be directed to a third-party payment gateway to enable the processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway. Cauvery Hospital shall not be liable for any loss or damage arising directly or indirectly arising out of the usage, decline, or acceptance of authorization for any transaction, for any reason whatsoever.

The cancellation and refund policy is only applicable to all online payments made through mobile apps and websites for booking appointments.

In case a cancellation is initiated by the user, at the time of cancellation, the amount will be refunded via the same source of payment and will be subject to the payment terms of the source only. The amount will be refunded within 15 working days.

Some of the content, text, data, graphics, images, information, suggestions, guidance and other material (collectively, “Information”) that may be available on the Website (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Cauvery Hospital and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner. In case of a medical emergency (either on your or another person’s behalf), please contact an ambulance service, hospital, doctor, or appropriate medical professional directly.

By using this Website and App, you agree that any information shared by you with Cauvery Hospital or with any other person, medical service provider, or anyone else using the Website, App, or Services will be subject to our Privacy Policy.

You are solely responsible for the content that you choose to submit for publication on the Website, including any feedback, ratings, or reviews. Cauvery Hospital disclaims all responsibility with respect to the content of which you post on the Website and Cauvery Hospital shall be entitled to re-publishing any content across any of its or its Partners platforms.

You agree that Cauvery Hospital may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of obtaining feedback in relation to its Website, App, or services

If a User has any questions concerning the Company, the Website or App, this Agreement, the Services, or anything related to any of the foregoing, please write to us at: info@cauveryhospital.org

If User has any grievance with respect to the Website or App or the Service, including any discrepancies and grievances with respect to the processing of information, you can contact our Grievance Officer at: info@cauveryhospital.org

Any appointment, health checkups, health schemes, diagnostic tests, a medical facility may terminate, change, suspend or discontinue at any time. Cauvery Hospital may remove, modify or otherwise change any content, including that of third parties, on or from this Site. Cauvery Hospital may impose limits on certain features and services or restrict your access to parts or the entire Site without notice or liability. Cauvery Hospital may terminate your use of the Site at any time at its sole discretion.

These terms apply exclusively to your access to and use of the Website, App or services and do not alter the terms or conditions of any other agreement you may have with Cauvery Hospital or its parents, subsidiaries or affiliates.

DISCLAIMER

By accessing or browsing this website, you accept the terms and conditions herein without limitations or qualifications. Anybody using the website shall warrant to Cauvery Hospital that you will not use this website for any purpose that is unlawful, unethical in whatsoever manner.

This Site (www.cauveryhospital.org) and the content available through it are provided on an “as is” and “as available” basis. You expressly agree that use of this Site and/or its content is at your sole risk.

To the fullest extent permissible pursuant to applicable law, Cauvery Hospital and its affiliates disclaim all warranties of any kind, whether express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement.

You expressly agree that use of this Site, including all content, data or software distributed by, downloaded or accessed from or through the Site, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business, your computer system or loss of data that results from the download of such content, data and/or software.

You acknowledge that Cauvery Hospital does not control information, products or services offered by third parties through the Site. Except as otherwise agreed in writing, Cauvery Hospital and its affiliates assume no responsibility for and make no warranty or representation as to the accuracy, currency, completeness, reliability or usefulness of any advice, opinion, statement or other content or of any products or services distributed or made available by third parties through the Site.

Cauvery Hospital does not make any warranty that this Site or its content will meet your requirements, or that this Site or its content will be uninterrupted, timely, secure, or error free, or that defects, if any, will be corrected. Nor does Cauvery Hospital make any warranty as to the results that may be obtained from use of this Site or its content or as to the accuracy, completeness or reliability of any information obtained through use of this Site.

Cauvery Hospital assumes no responsibility for any damages suffered by a user, including, but not limited to, loss of data from delays, non-deliveries of content or email, errors, system down time, mis-deliveries of content or email, network or system outages, file corruption, or service interruptions caused by the negligence of Cauvery Hospital, its affiliates, its licensors, or a user’s own errors and/or omissions except as specifically provided herein, Cauvery Hospital disclaims any warranty or representation that confidentiality of information transmitted through the Site will be maintained. No advice or information, whether oral or written, obtained by you from Cauvery Hospital or through the Site shall create any warranty not expressly stated in writing. Some states do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you.

Cauvery Hospital website is designed for non-commercial, personal use and you must not use, copy, translate, publish, licence or sell any materials or information in any other way without our consent, except as permitted under applicable law. You must not use Cauvery Hospital website or the structure, overall style and program code without our consent.

This agreement is governed by the laws of India. You hereby consent to the exclusive jurisdiction of the Courts of Bangalore in all disputes arising out of or relating to the use of this website.

The opinion shared by our doctors is based on the medical reports and details provided by the patient at our associated hospital / clinic, and the final treatment plan will be based on our doctor's personal assessment of the patient at the hospital.

The suggested treatment is based on the information and reports provided to us. The actual line of treatment may vary based on the assessment carried by the consultant once the patient is at the hospital

The prices quoted are only indicative and can be confirmed only after the patient is personally assessed by a doctor at our hospital.

All international patients are required to produce their passport at the registration counter to get registered at the hospital as per the directives from Government of India and required to register their arrival within 14 days with the Foreigners Regional Registration Office (FRRO).

Limitation of Liability

Cauvery Hospital or its parents, subsidiaries, affiliates, officers, directors, employees, agents, or suppliers expressly disclaims any and all warranties, express or implied, including, without limitation without limiting the foregoing, Cauvery Hospital shall not be liable to you or your business for any incidental, consequential, special, or punitive damages or lost or imputed profits or royalties arising out of this agreement or any content contained on the Site, or resulting from unauthorized access to or alteration of your transmissions or data, or other information that is sent or received or not sent or received or in connection with the use of or the inability to use this Site or any goods or services provided, whether for breach of warranty or any obligation arising there from or otherwise, whether liability is asserted in contract or tort (including negligence and strict product liability) and irrespective of whether you have been advised of the possibility of any such loss or damage. Each party hereby waives any claims that these exclusions deprive such party of an adequate remedy.

Indemnification

You agree to indemnify and hold the Cauvery Hospital and the officers, agents, employees, partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site.

Feedback & Opinion

Any feedback/opinion (s) expressed in response to e-mail queries shall not be treated as medical advice until and unless the physical examination of the patient is carried out no treatment shall be initiated. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender, therefore, does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. Whilst every effort is made to address all queries and to accommodate valuable feedback from the Users, Cauvery Hospitals does not guarantee a response or action to every mail.